How to Make the Top Right Skype Box Pop Up Again Without Ending Call

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HP PCs - Using Skype to Brand Vocalisation and Video Internet Calls (Windows viii)

This certificate pertains to HP computers with Windows 8.

With Skype, you tin use your HP figurer to make complimentary vocalization and video calls to friends, family, co-workers, and other Skype contacts, as well equally send instant messages, video messages, and files.

Before you begin

To utilise Skype, you will need:

  • A high-speed Cyberspace connection.

  • Speakers: Built-in speakers, speakers that tin can be continued externally, headphones, or a headphone/microphone combination headset.

  • Webcam: A built-in webcam, or a webcam that can be connected externally.

  • Microphone: A built-in microphone, a microphone that tin be connected externally, a webcam with a built-in microphone, or a headphone/microphone combination headset.

    annotation:

    For best results, employ a headset with a built-in microphone and headphones.

Arrangement requirements

  • At to the lowest degree a 1 GHz processor.

  • At least 256 MB of RAM.

  • DirectX v9.0 or above.

Bandwidth requirements

The amount of bandwidth necessary for Skype calls varies depending on the type of call.

Call blazon

Minimum download speed

Minimum upload speed

Recommended download speed

Recommended upload speed

Voice calls

30 kb/s

xxx kb/s

100 kb/south

100 kb/s

Video calls

128 kb/s

128 kb/southward

300 kb/s

300 kb/south

Screen sharing (Skype for Windows desktop simply)

128 kb/s

128 kb/s

300 kb/south

300 kb/s

Loftier-quality video calls

400 kb/s

400 kb/s

500 kb/s

500 kb/s

Loftier-definition video calls

1.2 Mb/s

1.2 Mb/s

1.5 Mb/due south

1.5 Mb/s

Installing and setting up Skype for Windows viii

If Skype for Windows 8 is not still installed on the computer, use the following steps to become started.

  1. Log in to Windows eight.

  2. From the First screen, click the Windows Store tile.

  3. In Windows Store, type Skype.

    The search bar opens, with Skype in the search field.

  4. In the search results, click the Skype icon.

    Effigy : Skype in the Windows Store search results

    Skype, encircled in red, in the Windows Store search results

  5. In the Skype app in Windows Store, click the Install push.

  6. If prompted, log in to Windows as an administrator, and then click Salve.

  7. To permit Skype to access the webcam and microphone, press the Allow button when prompted.

    Figure : Allowing Skype to admission the webcam and microphone

    The window requesting permission to access the webcam and microphone, with Allow encircled in red

  8. To allow Skype to run in the background, press the Allow button when prompted.

  9. On the Showtime screen, click the Skype tile to start setting up your account.

    Effigy : The Skype tile on the Start screen

    The Skype tile encircled in red on the Windows 8 Start screen

  10. Click one of the following options depending on whether you already have an account with Skype:

    • I have a Skype account

    • I'grand new to Skype

  11. Follow the onscreen instructions to complete the setup. When you lot complete this process, log in with your Microsoft account.

Adding contacts and accepting contact requests

One time you accept installed Skype for Windows 8 and prepare upwards the account, follow the steps below to start calculation contacts.

  1. Log in to Skype.

  2. On your Skype account domicile page, add together contacts by correct-clicking on whatever empty space on the page, and so clicking the add together contact icon in the lower-right corner.

    Figure : Add a contact option

    The add contact button on a Skype user page

    The Search bar opens on the right side of the window.

  3. In the search field, enter the proper noun, e-mail address, or Skype name of someone you want to add together as a contact, and then printing the Enter key.

    Figure : The Skype Search bar

    The Skype search bar, with a contact name typed into the search field.

    The search results page opens.

  4. Click the proper noun of the desired contact in the list of search results on the left, or, if the contact is not in the search results, click the search directory button and select the contact from the search results.

    Effigy : Contact search results

    Contact directory search results, with a contact selected

  5. In the chat window, click the Add to Contacts push button.

    Figure : Add contacts

    A conversation window, with the add to contacts button encircled in red

    A contact request opens.

  6. Make whatever desired changes or additions to the contact request, then click Ship.

    Figure : New contact request

    A new contact request, with the send button encircled in red

    The new contact appears in your contacts list, and will appear offline until your request is accepted.

  7. To corroborate contact requests, log in to Skype for Windows 8, and on the profile page under recent, click the contact request that you plan to accept.

    A conversation window opens.

  8. Click the Accept button.

    Figure : Accepting a contact asking

    The accept button, encircled in red, for a Skype contact request

Making and accepting Skype calls

Once you have installed Skype for Windows 8 and ready your account, you can start making and accepting calls with Skype.

Making calls in Skype for Windows viii

Follow the steps below to brand Skype calls.

  1. Log in to Skype.

  2. Under people or favorites on your business relationship home folio, click the contact you want to call.

    Figure : Selecting a contact to telephone call

    A Skype account, where the account-holder is selecting a contact

    A chat window opens.

  3. In the upper-left area of the chat window, make a video call by clicking the video call icon; make a voice call by clicking the phonation telephone call icon; or send an instant message by clicking the instant bulletin field, typing your message, and and so pressing the Enter primal.

      Figure : The icons for video calls, voice calls, and instant messages

      The icons for making video calls, voice calls, and instant messages
    1. Video calls

    2. Vocalisation calls

    3. Instant letters

  4. Wait for the other person to answer.

    Figure : Waiting for a contact to answer

    The window that appears when a Skype call has been made but not yet answered

  5. To end or cancel a telephone call, click the red end phone call icon at the lesser of the window.

Accepting calls in Skype for Windows 8

Follow the steps beneath to accept video and voice calls from Skype contacts.

  1. When a notification appears in the upper-right expanse of the Start screen, click the notification, or click the Skype app tile.

      Figure : A call notification on the Commencement screen

      A notification that a Skype contact is calling, and the Skype live app tile showing a new callThe account home page opens.
    1. Pop-upward notification

    2. Update in Skype alive app tile

  2. On the Skype business relationship home folio, click the desired icon to accept every bit a video phone call, have as a vox call, or to pass up the phone call.

      Effigy : Accepting equally a video telephone call or voice phone call, or declining the call

      The icon selections to accept a call as a video call, a voice call, or to decline a call
    1. Accept as a video call

    2. Take as a voice call

    3. Decline the call

  3. Go on with the phone call.

Making additional calls while in a call

You tin place a second phone call while in a Skype call. The first call will be put on hold. You can also switch betwixt calls.

  1. While in a Skype call, click the back arrow in the upper-left corner to render to the Skype account dwelling page.

    Effigy : The back arrow to render to the Skype account dwelling page

    The back arrow in a Skype call, selected using the mouse pointer

  2. On the Skype account domicile folio, make a second phone call past clicking another contact.

    A notification appears in the upper-right corner of the chat window, reminding you that the outset call is on concur.

    Figure : The on-agree notification

    The on-hold notification that appears in the upper-right corner when a second call in Skype is made

  3. In the conversation window, click the phonation call or video call icon to make the 2nd call.

  4. To switch between calls or to go back to the first call when the second conversation has ended, click the on-concur notification in the upper-right corner of the window.

  5. Click the resume call push in the center of the window.

    Figure : The resume call button

    The resume call button, selected using a mouse pointer

Accepting additional calls while in a call

You tin can have incoming Skype calls while in a call. The first call will be put on hold. You can besides switch betwixt calls.

  1. While in a Skype telephone call, when an incoming-call notification appears in the upper-right area of the conversation window, click the video or phonation call icon in the notification.

    Effigy : The notification for a 2nd incoming call

    The notification for a second incoming call that appears in the upper-right corner during a Skype call

    After accepting the 2nd call, a notification appears in the upper-right corner of the conversation window, reminding y'all that the start call is on hold.

  2. Figure : The on-hold notification

    The on-hold notification that appears in the upper-right corner when a second call is accepted in Skype

  3. To switch between calls or to go back to the first call when the 2nd conversation has ended, click the on-hold notification in the upper-right corner of the window.

  4. Click the resume call push in the eye of the window to resume the telephone call.

    Effigy : The resume telephone call push

    The resume call button, selected using a mouse pointer

Using in-call options

While in a Skype call, you tin conform call volume, turn off the webcam then that you cannot be seen, mute the microphone and then that you cannot exist heard, or select options that allow you to open an on-screen dial pad, send instant messages, or ship files.

  • Turning the webcam on or off: Click the webcam icon at the bottom of the window.

  • Muting or unmuting the microphone: Click the microphone icon at the lesser of the window.

  • Sending an instant message, opening the dial pad, or sending files: Click the options icon at the bottom of the window, and then select the desired role from the list.

      Figure : In-call options

      The in-call options in Skype: Turning the webcam on or off; muting or unmuting the microphone; selecting from a lis that includes instant message, opening a dial pad, and sending files; ending a call
    1. Click to turn the webcam on or off

    2. Click to mute or unmute the microphone

    3. Click to select from a listing of options

    4. Click to stop a call

  • Modify the book

    1. Press the Windows + C keys.

    2. Select the Settings charm from the charms bar.

    3. Click the volume icon near the bottom of the Settings sidebar.

      Figure : The volume icon

      The volume icon in Settings

    4. Employ the mouse pointer to move the slider up or downwardly to the desired book.

      Figure : Adjusting the telephone call volume

      The volume control slider in Settings, with a mouse pointer moving the slider

Making group voice calls

You tin can make group voice calls for free using Skype's basic service.

  1. Log in to Skype.

  2. Select a contact you want to phone call from the favorites or people lists.

  3. In the conversation window, click the + (plus) icon and select add together participants from the list.

    Figure : The selection to add participants to a grouping voice phone call

    A Skype conversation window, with a list of options opened, and add participants selected

  4. On the add participants window, select boosted contacts from the list, and and then click the add button.

    Figure : Adding participants to a grouping call

    The add participants window, with the add button encircled in red

  5. Click the light-green phone call icon.

    Figure : Starting the group call

    The group call window, with the green call icon encircled in red

  6. Look for the call participants to answer.

Other options

Alter Skype settings, or send files or video letters to contacts.

Sending files in Skype

You can send files to contacts without having to call them.

  1. Log in to Skype.

  2. On your business relationship home folio, open up a conversation window by selecting a contact.

  3. In the conversation window, click the + (plus) icon and select send files from the list.

    Figure : The option to ship files

    A Skype conversation window, with a list of options opened, and send files selected

  4. Scan to the file location, click on the desired file, and then click Send.

  5. Wait while Skype sends the file.

    Figure : Sending a file in Skype

    The progress bar of a file sent through Skype

Sending a video message

Use the webcam and microphone to tape and ship a video bulletin.

  1. Log in to Skype and click on a contact.

  2. In the conversation window, click the + (plus) icon and select transport video message from the listing.

    Figure : The pick to send video messages

    A Skype conversation window, with a list of options opened, and send video message selected

    The video message recording window opens.

  3. When ready to record your message, click the record button at the bottom of the window.

  4. Record the message, and then click the stop-recording push button .

  5. To preview the message, click the play push button, and then click the transport button to transport the message, or click the cancel button to delete or re-record the message.

Irresolute Skype settings

Follow the steps below to modify your settings and options.

  1. Log in to Skype.

  2. While in Skype, printing the Windows + C keys.

  3. Select the Settings charm to open the Settings bar.

To change a specific setting, cull one of the following:

Managing contacts

Use the following steps to manage contacts in Skype for Windows viii.

Adding multiple contacts to the favorites list

Add more than 1 contact at a time to your favorites list.

  1. Log in to Skype.

  2. To add contacts to your favorites listing, click favorites on your Skype account domicile page.

    Figure : The choice to designate contacts as favorites

    The Skype account home page add favorites option

  3. In the add favorites window, select the contacts yous want to add to your favorites list.

    Effigy : Adding favorites

  4. Click add in the lower-right corner.

Managing private contacts

Follow the steps below to add together individual contacts to your favorites list, view contour information for your contacts, block contacts, cake contact requests, and remove existing contacts.

  1. Log in to Skype.

  2. On the Skype business relationship home page, select a contact from the favorites or people lists.

    A conversation window opens.

  3. Correct-click on whatever empty infinite on the conversation window to open the options bill of fare.

  4. On the options card:

    • Click the favorite icon to add together or remove the contact to or from the favorites list.

    • Click the view profile icon to view information about the contact, and to view options for connecting.

    • Click the block icon to block a contact, as well equally contact requests. In the popular-upward window, select remove from people and/or report equally spam, and then click the block button.

    • Click the remove icon to remove a contact from your favorites or people lists, and then click the remove button in the popular-upwardly window.

      Figure : Options for managing contacts

      The options for managing the favorites list, viewing contact information, blocking contacts and contact requests, and removing existing contacts
    1. Add together or remove contacts to or from the favorites list

    2. View contact data

    3. Block contact/contact request

    4. Remove an existing contact

Installing and setting up Skype for Windows desktop

A desktop version of Skype is available in Windows 8. Many of the traditional Skype features that are not available in Skype for Windows 8 are available in Skype for Windows desktop. A Microsoft account is non needed to use the desktop version.

  1. From the Start screen, click the Windows desktop tile.

  2. On the Windows desktop, open up a web browser.

  3. Type www.skype.com in the web accost field, and then printing the Enter key.

  4. Click the downloads tab at the meridian of the folio.

    Figure : The downloads tab on the Skype website

    The Skype website with the  downloads tab encircled in red

  5. In the centre of the Use one Skype business relationship beyond all your devices web page, click the Learn virtually Skype for Windows desktop link under the Windows desktop heading.

    Figure : Linking to the Skype for Windows desktop download page

    The link to the Skype for Windows desktop app

  6. On the Skype for Windows desktop page, click the Get Skype for Windows desktop button.

    Figure : Get Skype for Windows desktop

    The Skype for Windows desktop page, with the Get Skype for Windows desktop button encircled in red

  7. When the download bar appears at the bottom of your screen, click Save.

    Figure : The download bar

    The Skype download bar, with Save encircled in red

  8. When the download has completed, click Run.

  9. If prompted, log in as an administrator.

  10. On the User Business relationship Control window, when asked if you want to permit the plan to make changes to the computer, click Yes.

  11. On the Installing Skype window, click the Skype'south Terms of Use and Skype'south Privacy Policy links, review the information, and so click the I agree - next button.

    The Skype Click to Call window opens.

  12. if you practise not want to install the Click to Call feature, remove the selection next to Install Skype Click to Call, and then click Continue.

    The Make Bing your search engine and MSN your homepage page opens.

  13. If yous do not want Bing to be your search engine or MSN to be your homepage, remove the selections adjacent to Brand Bing my search engine and/or Make MSN my homepage.

    Figure : The option to make Bing the search engine and MSN the homepage

    The window that offers the option of making Bing the search engine and MSN the homepage, with the selection removed from both options.

  14. The Skype installer opens, and installs Skype.

  15. If prompted, click Let access on the Windows Security Alert window.

  16. If you do non want to automatically log in to Skype, remove the selection next to Sign me in when Skype starts.

  17. If you already have an account, log in by entering your information in the Skype Name and Password fields, and click Sign in. Click the Create an account link to set up a new business relationship.

    Effigy : The Skype sign-in folio

    The Skype sign-in page, with the Create an account link encircled in red

    note:

    If creating an account, follow the onscreen instructions, and then go along with the steps below.

  18. Click Continue on the Well-nigh done, just a couple of things window.

  19. On the Setting up Skype page, exam the sound and microphone, confirm that the webcam works, and then click Go along.

  20. On the Setting upwardly Skype page, click Continue.

    The Setting up Skype - Add together a profile pic page opens.

  21. Click the Take a moving-picture show button to use the computer's webcam to take a picture of yourself, or click the Browse button to navigate to a motion-picture show in your files that you would like to use.

    Figure : Adding a contour picture

    The Skype window for adding a profile picture

  22. In one case you have added the picture, click the Apply this motion-picture show push.

    Your Skype business relationship opens.

  23. To open Skype for Windows desktop from the Start screen, click the Skype for Windows desktop app tile.

    Figure : The Skype for Windows desktop app tile

    The app  tile for Skype for desktop being selected using the mouse pointer

Often asked questions (FAQs)

Refer to this section for answers to frequently asked questions (FAQs) about using Skype in Windows 8.

How can I better phone call quality and avoid dropped calls?

  • Use a high-speed Internet connection.

  • Close downward all other open applications.

  • To avoid dropped calls, make a vocalization call. If already in a video call, plough off the video part and employ phonation only.

  • Install whatever updates to the Skype app bachelor in Windows Store, and inquire the person y'all are calling to do the same.

  • Ensure that yous take a potent wireless signal, or connect using an Ethernet cable instead.

  • Employ a headset with a born microphone.

  • Use a high-quality webcam.

Is there a manner to use another app while I'one thousand in a Skype call?

With Snap, you lot can split your screen by dragging Skype to ane side. You can and so open another app on the other side of the screen.

  1. Log in to your Skype account.

  2. In the Skype app, motility the mouse cursor to the tiptop of the Skype window.

  3. When the mouse pointer changes from an arrow to a hand , press and hold the left button on the mouse while dragging the Skype app to the left or right edge of the screen.

    Figure : Snapping Skype to the right side of the screen

    The Skype app being "snapped," or dragged to the right pane of the screen, which is delineated by a black vertical bar

  4. When the black vertical bar appears, release the button on the mouse.

    Skype opens on ane the side of the screen.

  5. Once Skype is open on 1 side of the screen, press the Windows central to return to the Start screen.

  6. On the Offset screen, open the second app by clicking the app tile.

    The second app opens on the other side of the screen.

    Effigy : Using HP Recipe Box while in a Skype telephone call

    A split screen with HP Recipe Box on the left and Skype on the right.

  7. To adjust the view, click and concur the vertical black bar, and move it to the left or right.

  8. To close one or both apps, move the mouse cursor to the top of the app that you lot want to shut down.

  9. When the mouse arrow changes from an arrow to a hand , press and hold the left button on the mouse while dragging the Skype app to the bottom of the screen.

Can I import contacts from other applications, such as Facebook, into my Skype for Windows 8 business relationship?

You can use Skype for Windows desktop to import contacts from email accounts, social networking sites, and more. Contacts added to your Skype account through Skype for Windows desktop will automatically be added to your Skype for Windows 8 contact list. For more information, see the Installing and setting up Skype for Windows desktop section of this document.

How can I tell if any of my Skype contacts accept been trying to achieve me while I was offline?

Letters and telephone call history appear in the recent column. An orange dot appears at the top of the column listing the number of unreviewed letters and missed calls. The contact name in unreviewed Skype notifications appears in orange. Clicking the notification will open a chat window, where you can read and reply to messages, review recent activity, and answer to missed calls.

    Figure : Unreviewed Skype activity

    The Skype account home page, listing two missed calls or messages in the recent column, and an unreviewed missed call in which the contact's name appears in orange letters
  1. The number of missed calls and messages

  2. Unread notifications contain orange lettering

Why am I not receiving notifications for voice letters that my contacts get out for me?

At that place is currently no option to send or review vocalization letters in the Skype for Windows 8 app, but the option is available in Skype for Windows desktop. If yous receive a voice message from a contact who is using Skype for Windows desktop, the notification volition announced in your Skype for Windows desktop account dwelling page. For more data, encounter the Installing and setting upwards Skype for Windows desktop section of this document.

How can I tell how much bandwidth my phone call is using?

Open Task Manager while making a call, click the Performance tab, and then click either the Ethernet or the Wi-Fi option, depending on the type of connection you are using. For more than information on how to open and utilise Task Manager, see the HP support document Using Windows 8 Job Manager.

Effigy : Monitoring bandwidth with Task Manager

The Performance tab of Task Manager, with the Ethernet option selected, monitoring the bandwidth used while making a Skype video call

Other related data

For more information on how to utilize Skype, visit the Skype website.

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Source: https://support.hp.com/id-en/document/c03806613

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